Artivis Privacy Policy

In this Privacy Policy (“Policy”), references to “We,” “Us,” or “Our” means Artivis, whose registered address is [Your Company Address Here].

This Privacy Policy shall govern Our use of any Personal Information collected by Us concerning your use of artivis.com (“Our Site”). The use of information collected through Our Site shall be limited to the purposes under this Policy.

Artivis understands that your privacy is important to you and that you care about how your personal and non-personal information is used and shared online. We respect and value the privacy of everyone who visits Our Site and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and obligations under the law.

Please read this Privacy Policy carefully and ensure that you understand it. If you have any questions regarding this Privacy Policy, the practices of this website or your dealings with this website, you may contact Us at [Your Contact Email Address Here].

1. Introduction

This Policy applies to Our Processing of your Personal Information when you access and/or use Our Site. This Policy would apply to you as a visitor, end-user, representative, or end-customer, as applicable.

This Privacy Policy applies only to your use of Our Site and does not extend to any websites that are linked to from Our Site (whether We provide those links or whether they are shared by other users). We have no control over how your data is collected, stored or used by other websites and We advise you to check the privacy policies of any such websites before providing any information to them.

2. Definition and Interpretation

In this Policy, the following terms shall have the following meanings:

  • “Account” means an account required to access and/or use certain areas and features of Our Site;
  • “Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 12 below;
  • “Our Site” means this website, artivis.com;
  • “Personal Information” means any information relating to an identified or identifiable natural person;
  • “Process” means any operation or set of operations which is performed on Personal Information or sets of Personal Information, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction;
  • “Services” means the services provided by Artivis/artivis.com including AI Scheduling, Visit Management & ECM, Exigency Management, and Add-ons.
  • “UK and EU Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended in 2004, 2011 and 2015; and 2017;
  • “We/Us/Our” means Artivis, whose registered address is [Your Company Address Here].

3. Personal Identification Information We Collect

We may collect personal identification information from Users in a variety of ways, including, but not limited to when Users visit our site, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, and phone number. Users may, however, visit our Site anonymously.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site-related activities.

4. Non-personal Identification Information We Collect

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about the user’s means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

5. How We May Use Collected Information

We will use your Personal Information only as described in this Privacy Policy and shall Process your Personal Information only if We have a legal basis to. We may use your Personal Information in the following ways:

  • To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site: We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
  • To process transactions: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To send periodic emails: The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

In addition to this, with your permission and/or where permitted by law, We may also use your Personal Information for marketing purposes, which may include contacting you by email AND/OR telephone AND/OR text message AND/OR post AND/OR web push notifications with information, news and offers on Our Services.

We will not, however, send you any spam and will take all reasonable steps to ensure that we comply with the applicable law in this regard. Artivis may also do lead generation activities by adding a call to action buttons/banners/popups for companies with a profile page on the website.

Furthermore, advertisers whose content appears on Our Site may engage in what is known as “behavioral advertising,” i.e., advertising that is tailored to your preferences, based on your activity. Your activity is monitored using Cookies, as detailed below in section 12. You can control and limit your information used in this way by adjusting your web browser’s privacy settings.

Please note that We do not control the activities of such advertisers nor the information they collect and use. Limiting the use of your Personal Information in this way will not remove the advertising, but it will make it less relevant to your interests and activities on Our Site.

6. Data Retention Period

Artivis retains the Personal Information collected where an ongoing legitimate business requires retention of such Personal Information, such as for litigation/defense purposes, as necessary to comply with our legal obligations, maintain accurate financial and other records, resolve disputes, and enforce our agreements.

In the absence of a need to retain your Personal Information as specified herein, We will either delete or aggregate your Personal Information or, if this is not possible, then We will securely store your Personal Information and isolate it from any further Processing until deletion is possible.

7. Data Security

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

8. Disclosure of Information to Third Parties/Partners

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

9. Children’s Privacy

We recognize the importance of children’s safety and privacy. We do not request or knowingly collect any personally identifiable information from children under the age of 16. If a parent or guardian becomes aware that his or her child has provided Us with Personal Information, he or she should write to Us at the email address set forth in this Policy.

10. International Transfer of Personal Information

Your Personal Information and files, including their backups, are stored on our servers and the servers of companies we hire to provide services to Us. Your Personal Information may be transferred across national borders because We have servers located in [Server Location Country/Countries], and the companies we hire to help Us run our business may be located in different countries around the world.

The information that we collect from you may be transferred to and stored in a country outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for Us or our partners.

If you are a resident of the European Economic Area and when your Personal Information is Processed outside EEA, We will ensure that the recipient of your Personal Information offers an adequate level of protection, for instance, by entering into standard contractual clauses for the transfer of Personal Information as approved by the European Commission (Article 46 General Data Privacy Regulation, 2016), or We will ask you for your prior consent to such international data transfers.

11. Summary of Your Rights Under GDPR

(A) European Privacy Rights

If you are a resident of the European Economic Area, you have the following rights –

  • The right to be informed about Our collection and use of Personal Information;
  • The right of access to the Personal Information We hold about you;
  • The right to rectification if any Personal Information We hold about you is inaccurate or incomplete;
  • The right to be forgotten – i.e. the right to ask Us to delete any Personal Information We hold about you;
  • The right to restrict (i.e. prevent) the Processing of your Personal Information;
  • The right to data portability (obtaining a copy of your Personal Information to re-use with another service or organization);
  • The right to object to Us using your Personal Information for particular purposes; and
  • Rights with respect to automated decision making and profiling.

In the above cases, we will retain minimum Personal Information to note that you opted out from being contacted again. For the exercise of any of the rights mentioned above, please write to Us at [Your Contact Email Address Here].

(B) California Privacy Rights

If you are a resident of California, this section provides additional details about the personal information we collect about you, and your rights under the California Consumer Privacy Act, or “CCPA.”

Subject to certain limitations, the CCPA provides you the right to request:

  • to know the categories of personal information we collect and the purposes for which we use it;
  • to know the categories of sources from which we collect personal information and the categories of third parties with whom we share it;
  • to access the specific pieces of personal information we hold about you;
  • to have your personal information deleted; and
  • to opt out of any “sales” of personal information that may be occurring.

If you would like to request that we exercise your California privacy rights under the CCPA, please send us an email. We will verify your request using information associated with your account, including your email address. Further identification may be required. You may also designate an authorized representative to act on your behalf.

Artivis will not sell your personal information without your prior consent. If you want to opt out of the sale of your personal information, please send us an email.

(C) Nevada Privacy Rights

Nevada law requires us to share with certain Nevada residents the option to opt out of the “sale” of “personally identifiable information,” as defined by Nevada law. We do not engage in such activity; however, if you are a Nevada resident who has purchased goods or services from us, you may submit a request under Nevada law to opt out of any potential future sales by emailing [Your Contact Email Address Here].

12. Web browser Cookies & Similar Technologies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

The following Third-party Cookies may be placed on your computer or device: [Details of specific third-party cookies to be added here if applicable]

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different from the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

(b) Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

[Include here the table of Strictly Necessary Cookies along with information such as cookie subgroups and cookies used if available or applicable.]

(c) Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and, therefore, anonymous. If you do not allow these cookies, we will not know when you have visited our site and will not be able to monitor its performance.

[Include here the table of Performance Cookies along with information such as cookie subgroups and cookies used if available or applicable.]

(d) Functional Cookies

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly.

[Include here the table of Functional Cookies along with information such as cookie subgroups and cookies used if available or applicable.]

(e) Targeting Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

[Include here the table of Targeting Cookies along with information such as cookie subgroups and cookies used if available or applicable.]

13. Links

Our Site and Services may contain links to third-party websites. For example, occasionally, we may include or offer third-party products or services on our Site at our discretion. These third-party platforms have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of those linked sites, including their information practices.

14. Changes To This Policy

We may change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Your continued use of our Services after any changes or revisions to this Privacy Policy indicates your agreement to the terms of the revised Privacy Policy. We recommend that you check this page regularly to keep up-to-date.

15. Your Acceptance of These Terms

Acceptance of Terms Through the use of this website, you are hereby accepting the terms and conditions stipulated within the Privacy above Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you are in agreement and acceptance of such changes.

Contact Us

If you have any questions about Our Site or this Privacy Policy, please get in touch with Us by email at [Your Contact Email Address Here], by post at [Your Company Address Here]. Please ensure that your query is clear, particularly if it is a request for information about the data we hold about you.

Policy Effective From: 7/4/2025

Policy Last Updated: 7/4/2025